Roommate Safety Guidelines

• AkiliStay is a connection platform — we help students find potential roommates based on preferences like location, budget, and lifestyle.
• We are not a party to any living arrangement, lease, or financial agreement between matched users.
• We do not guarantee the compatibility, reliability, or safety of any user on the platform.

• Your contact information (phone, WhatsApp) is only visible to the request owner after you respond.
• The request owner's contact info is shared with you only after they accept your response.
• A messaging thread is automatically created when a response is accepted, so you can communicate on-platform.
• We never share your information with third parties outside of the roommate matching process.

• Always meet potential roommates in a public place first — a campus cafeteria, library, or student center.
• If possible, verify their student ID or university enrollment before committing.
• Ask questions about their daily routine, study habits, and expectations for shared living.
• Trust your instincts — if something feels off, it probably is.

• Always visit the property in person before agreeing to move in.
• Go with a friend or let someone know where you are going.
• Check the condition of the room, locks, water, electricity, and surroundings.
• Confirm the landlord or property manager is legitimate before making any payments.

• Requests for money upfront before meeting or seeing the property.
• Pressure to make quick decisions without time to think.
• Refusal to meet in person or provide verifiable information.
• Listings that seem too good to be true (very low prices, luxury amenities).
• Requests to communicate only outside the platform.

• Use our in-app messaging to keep a record of your conversations.
• On-platform messages are subject to our content moderation policies.
• If a conversation turns inappropriate, you can report the user directly.
• Having a paper trail protects both parties in case of disputes.

• Use the Report button (flag icon) on any roommate request to flag it for review.
• Contact us at support@akilistay.com for urgent safety concerns.
• We take all reports seriously and will investigate promptly.
• In case of immediate danger, contact local authorities first.

Disclaimer

AkiliStay provides a platform for students to connect with potential roommates. We do not conduct background checks, verify identities beyond basic account creation, or guarantee the accuracy of information provided by users. By using the roommate feature, you acknowledge that you are responsible for your own safety and due diligence when connecting with other users. AkiliStay is not liable for any outcomes resulting from roommate arrangements facilitated through our platform.