Privacy Policy

Last updated: December 2024

1. Introduction

AkiliStay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

  • Name, email address, and phone number
  • Profile picture and biographical information
  • Payment information (processed securely via Paystack)
  • Government-issued ID for partner verification

Usage Information

  • Search queries and browsing history
  • Property views and interactions
  • Booking history and preferences
  • Device information and IP address

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process bookings and payments
  • Personalize your experience and recommendations
  • Communicate with you about bookings and updates
  • Verify partner identities and property listings
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Partners (for booking purposes)
  • Payment processors (Paystack)
  • Service providers who assist our operations
  • Law enforcement when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data
  • Secure payment processing via Paystack
  • Regular security audits
  • Access controls and authentication

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt out of marketing communications
  • Export your data

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.

10. Contact Us

For privacy-related questions or concerns, please contact us at privacy@akilistay.com.